Watch out for a September Live Art Show!!!

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Frequently Asked Questions

What is your shipping Policy?

For Original Paintings, we ship free within Canada and the continental United States, shipments overseas and to AK, HI, YK, NT and NWT will be quoted on a case by case basis. All international orders will be quoted on a case by case basis.   A tracking number will be provided by email to give you the ability to track your order throughout the shipping process.  All items are carefully packaged to prevent damage during transit. 

For Prints:  All shipping is processed through our shipping partners and will be subject to our province tax (13%) .   Everything will be specified upon check out. 

Time Frame:

Please allow 7-10 business days for shipping your order.  A tracking number  will be send to your contact information as soon as your order has been shipped.


What is your Policy on PRINT Returns/Exchanges/Refunds?

We want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here marissa.sweet@rogers.com and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.

All of our art prints ship the cheapest route, using USPS, UPS, Canada Post, Fed Ex. Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as their order has shipped.  We fully insure all shipments for total replacement value of art prints. All shipments are trackable and we will email you a tracking number upon shipping of your art.

Original Paintings:  There will be a 7 day timeframe upon receipt of painting to "try-out" the painting in your space.  If you are not satisfied, you may email marissa.sweet@rogers.com to arrange return.  Returns have to be in the same package/shipping materials you received.  All shipping has to be paid for by the client when returning back to shipper.   A 15% fee will be deducted from your refund for adminstrative work.  Once the returned painting is received in good order, the refund will be remitted to client as per agreement with Marissa Sweet.    

For Prints: Shipping is free within North America.   International shipping will be quoted on a case to case basis.  All prints will be shipped from Canada. 



How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter!

You can also follow on social media pages below on new work!

Instagram https://instagram.com/marissasweetart

Facebook https://facebook.com/marissasweetartstudio


 


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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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